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Privacy Policy

Connley Walker Pty Ltd is committed to protecting your privacy and giving you a safe online experience. This Privacy Policy applies to all of the products, services and websites offered by Connley Walker Pty Ltd or its subsidiaries or affiliated companies. Sometimes, we may post product specific privacy notices or materials to explain our services and products in more detail. If you have any questions about this Privacy Policy, please feel free to contact us through our website.


Last Updated: 17/10/2023

Privacy Policy
Advertising Cookie and OPT-OUT
When you are accessing the internet through a web browser, we may use cookies from Facebook, Google (and other advertisers) to improve your online experience, including the display of more relevant ads.

Anyone may opt-out of the Google cookie at any time by going to your Google Ad Settings. You may also opt-out of the Facebook cookie at any time by going to your Facebook Ad Settings.

Information We Collect and How We Use It
We may collect the following types of information:

Information We Collect and How We Use It
When you sign up with or make a purchase from Connley Walker Pty Ltd, we ask you for personal information. We may combine the information you submit with information from other Connley Walker Pty Ltd services or third parties in order to provide you with a better experience and to improve the quality of our services. This won’t occur without your consent unless necessary for site security. This data is retained for as long as you have an active account with Connley Walker Pty Ltd.

Cookies
When you visit Connley Walker Pty Ltd, we send one or more cookies to your device. We use cookies to improve the quality of our service, including for storing user preferences, improving search results and ad selection, and tracking user trends, such as how people search. Connley Walker Pty Ltd also uses cookies in its advertising services to help advertisers and publishers serve and manage ads across the web and on Connley Walker Pty Ltd services.

Log information
When you access the services of Connley Walker Pty Ltd via browser, application, or other clients, our servers automatically record certain information. These server logs may include information such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 120 days and are used for anti-fraud and website security purposes. After this time, these logs are automatically deleted.

Traffic information
When you access the services of Connley Walker Pty Ltd via browser, application, or other, clients we record certain information using our traffic analysis tool, Google Analytics. This information is stored in an anonymised manner but does include data such as your web request, your interaction with a service, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser or your account. These logs are retained for a period of 12 months and are used for content and marketing planning purposes so that we can improve our content and services. After this time, these logs are automatically deleted.

User communications
When you send an email or other communications to Connley Walker Pty Ltd, we may retain those communications in order to process your inquiries, respond to your requests and improve our services. When you send and receive SMS messages to or from one of our services that provides SMS functionality, we may collect and maintain information associated with those messages, such as the phone number, the wireless carrier associated with the phone number, the content of the message, and the date and time of the transaction. We may use your email address to communicate with you about our services or products but never to send you communications that are not related to your purchases or that you haven’t opted into.

Location data
Connley Walker Pty Ltd offers location-enabled services. If you use those services, Connley Walker Pty Ltd may receive information about your actual location (such as GPS signals sent by a mobile device) or information that can be used to approximate a location (such as a cell ID). This data is not recorded without your permission and is not held for any longer than the period required to deliver the specific service.

Other sites
This Privacy Policy applies to Connley Walker Pty Ltd services only. We do not exercise control over the sites displayed as search results, sites that include Connley Walker Pty Ltd applications, products or services, or links from within our various services. These other sites may place their own cookies or other files on your computer, collect data or solicit personal information from you.

In addition to the above, we may use the information we collect to:

Provide, maintain, protect, and improve our services (including advertising services) and develop new services; and
Protect the rights or property of Connley Walker Pty Ltd or our users.
If we use this information in a manner different than the purpose for which it was collected, then we will ask for your consent prior to such use.

Connley Walker Pty Ltd processes personal information on our servers in Australia.

Choices
You can use your account on the Connley Walker Pty Ltd website to review and control the information stored in your Connley Walker Pty Ltd account. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some of the Connley Walker Pty Ltd features and services may not function properly if your cookies are disabled.

Information Sharing
Connley Walker Pty Ltd only shares personal information with other companies or individuals outside of Connley Walker Pty Ltd in the following limited circumstances:

We have your consent. We require opt-in consent for the sharing of any sensitive personal information.
If we provide such information to our subsidiaries, affiliated companies or other trusted businesses or persons for the purpose of processing personal information on our behalf. We require that these parties agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.
We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to (a) satisfy any applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent, or otherwise address fraud, security or technical issues, or (d) protect against harm to the rights, property or safety of Connley Walker Pty Ltd, its users or the public as required or permitted by law.
If Connley Walker Pty Ltd becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will ensure the confidentiality of any personal information involved in such transactions and provide notice before personal information is transferred and becomes subject to a different privacy policy.

Information Security
We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data

We restrict access to personal information to Connley Walker Pty Ltd employees, contractors and agents who need to know that information in order to process it on our behalf. These individuals are bound by confidentiality obligations and may be subject to discipline, including termination and criminal prosecution if they fail to meet these obligations.

Accessing And Updating Personal Information
When you use Connley Walker Pty Ltd services, we make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. 

We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after you delete your information, residual copies may take a period of time before they are deleted from our active servers and may also remain in our backup systems for a period of time.

Enforcement
Connley Walker Pty Ltd regularly reviews its compliance with this Privacy Policy. When we receive formal written complaints, it is Connley Walker Pty Ltd policy to contact the complaining user regarding his or her concerns. We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Connley Walker Pty Ltd and an individual.

Changes To This Privacy Policy
Please note that this Privacy Policy may change from time to time. We will not reduce your rights under this Privacy Policy without your explicit consent. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Privacy Policy changes).

Connley Walker is an independent security consulting group specialising in both physical and cyber security, along with expertise in risk management. Connley Walker fully complies with the Australian Government’s Information Privacy Principles (IPP) and is able to provide IPP consulting services related to securing your information.

Contact Us

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Connley Walker is an independent security consulting group with engineers specialising in physical and cyber security and risk management.

Copyright ©2023 Connley Walker Holdings Pty Ltd. All Rights Reserved.

LICENCES AND REGISTRATIONS

ACT – Security Master Licence No. 17502533.

NSW – Security Master Licence No. 409109204.

NT – No licence required.

QLD – Security Firm Licence No. 3255594.

QLD – Registered Professional Engineers No. 21615.

SA – Exempt from a licence as Engineers (Security and Investigation Industry Regulations Part 2, 5 (1) (b)).

VIC – Registered Building Practitioners No. EE21166.

VIC – Private Security Business Registration No. 720-062-90S.

TAS – Building Service Provider Licence No. 363589169.

WA – Security Agent Licence No. SA56167.

CREDENTIALS AND AFFILIATIONS

ISO 9001:2015 Quality Assured.

SCEC Endorsed Security Zone Consultants (Registration Number 0075).

Pre-qualified consultants to the Victorian Government.

Pre-qualified consultants to the NSW Government.

Pre-qualified consultants to the NT Government.

Pre-qualified consultants to the Tasmanian Government.

Represent Engineers Australia on Australian Standards for Security.

Members of Australian Security Industry Association Limited (ASIAL).

Members of Australian Institute of Project Management (AIPM).

Members of Engineers Australia.

Federal Government Endorsed Suppliers.

Interested in Free Security Awareness Training?

Ensuring the safety of your business and personal space is essential. Before you go, why not join our FREE Security Awareness Training Platform?

Our training program offers:

  • Fundamental Security Practices: Learn the basics of protecting your premises.
  • Threat Identification: Recognise potential risks before they become incidents.
  • Access Control Strategies: Understand how to manage and monitor entry points effectively.
  • Emergency Preparedness: Be ready for any situation with our expert guidelines.
  • Real-Life Case Studies: Gain insights from real-world security scenarios.